Posts by Ross Swan
Empathetic listening, the essence of good leadership communication
The first thing in being a good communicator is to be able to listen. Truly listen, and not just listen physically, but with your whole body. In leadership listening with empathy is how you develop trust. When one notices a drop in the listening, or the leader’s attention being occupied with something else, seeds of…
The Titanic and Leadership, special guest Vidusha Nathavitharana
When something bad happens we’re always asking why it happened! Yet when something good occurs we spend truly little time exploring how and why it happened. When the Titanic sank there was the usual why and how. It came down to three key findings: 1. Everyone was convinced this was the best ship ever built…
Leadership is building a team ecosystem that’s sustainable…special guest Vidusha Nathavitharana
Good leaders discover themselves first, special guest Gerdi Verwoert
Gerdi Verwoert is a self-leadership coach of busy managers and executives. She has a deeply felt connection with Nature, especially mountains. She helps people step into their self-leadership by helping them re-connect with themselves. Convinced that to be truly connected to oneself, you also have to be connected with Nature, Nature and mountains are an integral…
Quality relationships underpin team effectiveness… special guest Jason Treu
The one thing that stands out between a high performing team and a non high performing team is relationships the team members have with each other and the trust they have. This dictates the performance and success of the team. There has to be strategy, tactics and tools used by the leader to ensure team…