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Leadership, connecting people’s purpose to the vision, guest Olga Piehler

For Olga in mid-career came this realisation of an acute need to find and identify self-purpose. It ultimately led to her new company name having ‘my why’. In the discovery process the research involved everything to do with customer experience and loyalty as these were areas connected to my work roles. The learning from it…

In leadership sometimes the old is the new

At the heart of being a great leader is having the behaviour that gets the outcome. The most important quality of leadership is that of being effective and this precedes anything else. Once you are outcome focused as a leader you do what is required to create that outcome. The whole point of being a…